FAQ.

Mixed Reality

What are the differences between mixed reality, virtual reality, and augmented reality?

Virtual reality fully immerses the user wearing a virtual reality headset into a simulated environment, while augmented reality overlays virtual objects onto the real world (often through a tablet or smartphone). Mixed reality combines both by allowing users to interact with virtual objects and their real environment through a mixed reality headset (e.g., Microsoft HoloLens).

What are the main use cases of mixed reality?

Mixed reality has applications in various fields such as industry, healthcare, education, culture, architecture, etc. It can be used for training, space planning, visualizing complex data, simulation, product design, gaming, and much more.

What are the benefits of Mixed Reality?

There are multiple benefits to adopting mixed reality technology:

  • Immersive Interaction: Mixed reality allows for a more immersive interaction with virtual environments and virtual objects overlaid in the real world. This creates a more engaging and captivating experience for users.
  • Remote Collaboration: Mixed reality facilitates remote collaboration by enabling multiple users, located in different places, to share and interact with virtual objects, 3D content, and real-time holograms. This promotes teamwork and productivity, even at a distance.
  • Enhanced Training and Learning: Mixed reality offers more immersive learning opportunities by allowing users to interact with realistic virtual simulations. It can be used in fields such as healthcare, professional training, architecture, etc., to provide hands-on experiences without real-world risks.
  • Advanced Data Visualization: Through mixed reality, data can be visualized interactively and in 3D, providing a better understanding of complex information. This can be useful in areas such as geospatial data modeling, understanding complex medical data, visualizing scientific data, etc.
  • Design and Prototyping: Mixed reality enables designers and engineers to visualize and manipulate virtual models in real-time within a real-world context. This facilitates design, prototyping, and rapid iterations, thereby reducing costs and development time.
  • Assisted Maintenance and Repair: Mixed reality can be used to provide visual instructions and step-by-step guides during the maintenance and repair of complex equipment or machinery. This can improve efficiency, accuracy, and safety in maintenance operations.
  • Innovative Entertainment and Gaming Experiences: Mixed reality offers new possibilities for immersive entertainment, interactive gaming, particularly in the fields of culture and retail. It allows users to merge the real world with virtual elements for unique entertainment experiences.

These benefits of mixed reality are constantly evolving, and the technology continues to advance, offering new opportunities in various application domains.

What are the benefits to use mixed reality in the field of training and education?

This allows learners to train and learn in a different and autonomous way. The student/learner will be able to use a mixed reality headset [insert link] in different contexts and locations to work more efficiently on value-added points. The teacher/trainer is relieved of basic explanations, and the student can self-train: it’s a time-saving solution for everyone.

Can the development cost of a mixed reality application benefit from a tax credit?

Yes, SYNERGIZ is an organization approved by the Ministry of Research in France to conduct research and innovation activities for its clients. The work you entrust to us can be included in the calculation of your innovation tax credit (CII).

Mixed Reality headset comparison : Which one to pick?

See our comparison chart

HoloLens 2

Can you be mobile with HoloLens 2?

Yes, with the different models of Synergiz HoloKase. These complete kits allow you to use your HoloLens anywhere, thanks to the included WiFi/4G router and a power bank to extend the duration of your sessions. A Surface Pro tablet is also available to control and share your sessions.

Is it possible to use HoloLens 2 outdoors?

Yes, with the Synergiz HoloVisor sun visor, you can enjoy your mixed reality experiences outdoors or in bright areas.

Is it possible to use HoloLens 2 in a regulated environment?

Yes, the Industrial Edition of HoloLens 2 is compatible with use in cleanrooms, meeting the ISO 14644-1 Class 5-8 standard, as well as the UL Class I, Division 2 standard.

Is it possible to use HoloLens 2 on a construction site requiring PPE?

The Trimble XR10 headset is dedicated to operators in the construction sector, integrating Microsoft HoloLens 2.

What are the differences between HoloLens 2 and Meta Quest Pro?

HoloLens 2 is an autonomous mixed reality headset designed by Microsoft that projects holograms and 3D elements into the user’s real environment.

  • Reality Type: HoloLens 2 is a mixed reality device. It overlays holograms and 3D elements onto the real world. HoloLens 2 allows for the addition of contextualized virtual information within the user’s natural field of vision while remaining anchored in reality.
  • Use: HoloLens 2 is primarily designed for professional and industrial use. It is used in sectors such as industry, construction, healthcare, architecture, and culture.
  • Sensors and Tracking: HoloLens 2 is equipped with numerous sensors to enable precise interaction with virtual objects. It has 4 visible-light cameras for head tracking and 2 infrared cameras for eye tracking. HoloLens 2 also features a TOF depth sensor, an 8MP camera for photos, and 1080×30 video capabilities.
  • Audio and Voice Functions: HoloLens 2 includes a microphone array (5 channels) and built-in spatial speakers.
  • Connectivity: HoloLens 2 is designed to be used autonomously, without the need for connection to an external computer. It also has wireless connectivity for communication and data sharing.
  • Other Features: HoloLens 2 weighs 566 grams and can be worn over prescription glasses.

Meta Quest Pro is an autonomous virtual reality and mixed reality headset designed by Meta.

  • Reality Type: Meta Quest Pro is a virtual reality and mixed reality device. Mixed reality is possible through pass-through technology, where the camera sensors capture the real environment and feed it back to the user, allowing them to remain anchored in reality.
  • Use: Meta Quest Pro was developed for professional enterprise use.
  • Sensors and Tracking: Meta Quest Pro offers high-resolution sensors for mixed reality experiences, sharp LCD screens for precise element visualization, and eye tracking and facial expression tracking for a more lifelike avatar representation in virtual reality.
  • Connectivity: Meta Quest Pro 2 is a standalone device that does not require connection to an external computer to function. However, it can be connected to a computer for advanced features using the Oculus Link cable.
  • Other Features: The headset comes with controllers (representing the user’s hands in virtual reality). It weighs 722 grams.

Is it easy to get started with HoloLens 2 and its solutions?

Yes, getting started is intuitive, and interactions are primarily done through gestures, head movements, and voice commands. With practice and experience, you can utilize advanced mixed reality features. Discover our accompanying offers

Support/Sales

How long is the warranty for HoloLens 2?

HoloLens 2 comes with a one-year warranty. The Industrial Edition has a two-year warranty. Contact our support service for more information.

Can the development cost of a mixed reality application benefit from a tax credit?

Yes, SYNERGIZ is an organization approved by the Ministry of Research in France to conduct research and innovation activities for its clients. The work you entrust to us can be included in the calculation of your innovation tax credit (CII).

How can I get a quote?

You have three options:

  • Contact us directly through our QUOTE page by filling out the form.
  • Visit the SHOP page on our website to create your own online quote.
  • Contact us directly by phone at +33 (0)2 99 19 87 54.

Which geographical areas can you cover?

Synergiz covers all countries except those under US embargo. Additionally, please note that customs fees may apply depending on the region and country.

How much are the shipping costs?

Shipping costs are calculated based on the delevery country and weight. We will provide you with the shipping costs before your final order. Furthermore, please note that customs fees may apply depending on the region and country.

Can I purchase Dynamics 365 Remote Assist and Guides licenses directly from you?

Yes, we are authorized Microsoft resellers.

I want to test one of your solutions, how can I do that?

Contact us directly by phone at +33 (0)2 99 19 87 54 or visit our quote/demo page and fill out the form.